MOVING REVIEWS
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As a moving company, we love to hear feedback from our customers. Reading moving company reviews can help you distinguish reputable movers from the bad apples in the bunch. If you keep reading, you can find a mix of reviews- local moving reviews, long-distance moving reviews, and zip to zip move feedback. We would love to hear your opinion, if we did a good job or if there is something we need to improve.
So, tell us, how did we do?
192 reviews
Stephen Kramer
03/27/2021
Local Moving in
Frederick, MD
What a time to move right?(Pandemic) Having had a few bad experiences in the past with moving companies, I wasn’t quite sure which company to go with. Luckily my cousin recommended Zip Moving & Storage, and when I read awesome reviews, I decided to give them a call. From talking to the sales agent to movers, overall everything went smoothly! They were kind enough to explain what precautions their workers are taking during Covid-19 pandemic and that really put my mind to ease.
Great experience and even better prices, would highly recommend
Bryant Lawrence
03/26/2021
Long Distance Moving in
Fayetteville, NC
The whole moving process was made so much simpler by using Zip Moving. Calling to get a quote was quick, easy, and informative. It was nice to be able to reserve my move with a small deposit. I will use it again for my next move.
Mark Berger
03/26/2021
Long Distance Moving in
Charlottesville, VA
Thank you Zip & the team for all your hard work! This was my first big move and hiring this company was the best thing I could have done!
Whoever moved a long distance must know that moving houses can be quite overwhelming. From speaking with the sales agent(David) who was very experienced and courteous to Milos and his crew who I met on the move day, I only have the kindest words to say.
Movers packed the boxes with care and professionally wrapped fragile items. Service was impeccable from start to finish. My belongings arrived safely and undamaged. My belongings were unloaded quite fast and efficient, what a great crew. I had a few questions about the invoice and this lovely lady(Daria) , their customer service agent, was very helpful and resolved the matter instantly. The whole operation went without a hitch, and staff members are very reasonable and friendly. Will definitely use their services in the future.
Cristy Goldmann
03/25/2021
Local Moving in
Kensington, MD
My friend recommended this moving company, and I decided to contact and use it because I needed someone that same week. Saturday morning, the two movers who helped were terrific! They put my bed frame together so I could place my mattress in the bedroom at that moment. They took about 3.5 hours to finish the entire process. Probably one of the best moving companies in the Washington DC area!
Janette T.
03/25/2021
Local Moving in
Suwanee, GA
Very helpful and efficient, super responsive via email, I never felt the need to call or stalk to get a straight answer, which more often than not is the case with many moving companies.
Everyone– from Sava who came to price the move to Alex and his two co-workers who actually made the move happen– was friendly and courteous,
No muss, no fuss. We’ll spread the word among our friends!
Jim Waters
03/24/2021
Long Distance Moving in
Danbury, CT
Zip crew made moving seem like the easiest job in the world!
My family and I moved to Bridgeport in Connecticut, and we had such an amazing moving experience with Zip. The crew was accurate, professional and conscientious. We haven’t seen them pause the moving process the entire duration, and they definitely provide great value for their price. This is without a doubt the best moving company I ever hired. We are not moving anywhere any time soon, but once we do, they’ll be the 1st ones to call. Thank you Zip and the crew for excellent service.
Nikola T.
03/24/2021
Local Moving in
Baltimore, MD
I got moving quotes from three companies and I went with Zip based on reviews I found and the price. Zip was sort of in the middle of the pack, as far as the quotes. Their rep was super responsive and everything seemed to go pretty smoothly. Everyone that I talked to was very helpful and friendly. They listened and gave us good information.
And the guys that did the actual moving were wonderful. They were patient and courteous. They worked nonstop around-the-clock. The only complaint I have is that I had a couple of boxes I marked fragile and when they got to the new place, they ended up being in the middle of the stack of boxes rather than separated around the top. They were still good overall though, not one item was damaged or broken. They even put the boxes in the correct room for me. A few days later Peter contacted me to follow up and make sure everything has gone well and to make sure I didn’t have any issues. Overall, I’m very satisfied and I will definitely return.
Daniel Wilson
03/24/2021
Local Moving in
Washington, DC
Milos, Edwin, and Marco are just perfect. You’re probably thinking: “How can you be so excited about movers?” Well if you’ve ever moved before – or if you’ve ever hired a professional services company – you know that quality and competence vary greatly. We have been using a few moving companies in Washington Dc Area, Zip moving is just the best. ( I had enough bad experience with some other ones which I will not name here ) We moved a 1 BR in 4.5 hours. Unforeseen circumstances slowed them down: people ignoring the no parking signs at the parking meters we reserved, which in turn made their trip to load the truck more difficult. They didn’t complain and rolled with it. Another hurdle: our new place is on the 3rd floor, no elevators. Sure, they’re a bit more expensive per hour than some others in the DC area, but I promise it’s worth it. So many perks are included in the price – like furniture protection and tape – that you’ll end up spending less in the long run. Trust the reviews. This place is the real deal, and request the Milos team if you can!
Karen Barber
03/23/2021
Labor Service in
Alexandria , VA
Very awesome experience! Zip movers are punctual, and professional. They were once meeting me at my storage unit, unloading my belongings from my U Haul truck, and the second time bringing everything to my new home. Priced to fit your budget, Try them you’ll be glad you did.
Lauren Corbett
03/19/2021
Long Distance Moving in
Fort Myers, FL
It was the best moving experience I have ever had. Moving from Virginia to Florida is stressful enough, especially when it is coronavirus pandemic so, to have this go as smoothly as it did make the transition process smooth.
The movers were AMAZING! Good energy, efficient work, kind human beings. You must call these guys. David was super helpful, setting it up, and Peter and Daria were top notch.
Charlene H.
03/17/2021
Long Distance Moving in
Atlanta, GA
As my moving day approached I must say I was really nervous about how everything would play out. Zip Moving & Storage arrived on time and I got super excited. The crew introduced themselves and were very polite and friendly. Rico was kind and explained all the paperwork and walked me through step by step what they will be doing. As the movers loaded the truck they were very careful with my fragile items which made me feel relieved. Overall a great moving crew to be around on the stressful day, got the job done in a timely manner and can’t praise their hard work enough.
To anyone in search of a great moving company locally or long distance, I would highly recommend Zip Moving & Storage.
Stephan Lear
03/16/2021
Long Distance Moving in
Atlanta, GA
Zip Moving and Storage was recommended to me by my best friend. I went online to check out their reviews and called them instantly! Whoever moved long distance before knows it can be an overwhelming process, and its crucial in hiring the right moving company. The service Zip provided was beyond excellent from start to finish. From speaking with the sales agent(David) who was knowledgeable and courteous to meeting the movers on the day, you can definitely tell these guys are real professionals. They handled my belongings with great care, were very friendly and efficient, not to mention an amazing crew to be around on the stressful day.
The price was fair and there were no hidden fees! When my belongings arrived on the other end there were no issues or damage to any of my belongings. Also customer service was there every step of the way answering all of my questions and concerns. Overall amazing experience, can’t praise their hard work enough!
Would highly recommend, and will definitely use them in the future.
Jackie O.
03/02/2021
Local Moving in
Roswell, GA
Zip Moving And Storage team are just finishing up my move. I had a lot more stuff than I thought and they helped me with literally everything. I was particularly concerned about the floors and walls in the new house which just got completely redone and these three left zero scratches or marks.
I was so happy with how our items were appropriately wrapped and how efficiently these guys got our furniture into the truck and into our new home. 4 guys show up with all supplies needed and they will do whatever it takes to get the job done! I highly recommend them if you are looking for a professional moving company.
Derek F.
02/28/2021
Local Moving in
Bethesda, MD
We’ve used this company for three moves and we’ll use them again this August for our final move into a new house. We discovered them by their reviews on Google, and they lived up to them. Our first move was from our house to an apartment and our experience was so great we used them to move our gift store which involved very fragile and delicate items. I found out they’re just as efficient at commercial moving as well.
Things we loved about Zip Moving And Storage:
1. Timely communication and response on Yelp, email and website chat.
2. Reasonable prices compared to other movers in the area. Very transparent about their extra charges for boxes and travel time.
3. None of our furniture or boxes were damaged. All three of the move-out and move-in went without any incident.
4. At any point I didn’t feel they were too slow or too rushed.
5. We were not fully ready with all the boxes packed. They were patient even though we were getting in the way a little bit. Things we were not thrilled about:
1. When bringing the truck to our new place, they got lost. We had to wait 30 minutes at our destination for them to arrive. I don’t know if they were genuinely lost, or stopped for lunch. Note that they called and let me know that it would take 20 more minutes (actually took them 30min). And they took off 30 minutes from the total time at the end.
2. In the end, I paid by cash. I had $100 bills, and the change due back to me was $20. The guy said, “I do not have a change, can I go to the nearby store and get some smaller bills”. Sure yes, that’s practical and while I let them keep the 20$, I would have appreciated you just giving me back the change and let me give you the total tip amount. I would highly recommend using their services for any move! Totally affordable and worth every penny!
Sean Wood
02/26/2021
Local Moving in
Atlanta, GA
I would give 5 stars but I am trying to be a realist. No moving company is perfect and most of the moving companies lends itself to unethical behavior and bad actors. That was not my experience on Last Friday. Zip Moving And Storage (especially David) was brutally honest, meticulous, and provided guidance throughout the whole process. They were very knowledgeable and the job was done with no damage to the home. We will absolutely recommend and use them again if needed in the future!
Jordan Feuerberg
02/23/2021
Local Moving in
Marietta, GA
We have used Zip movers numerous times in the past few years. They are always prompt, polite, careful, and thorough. They give accurate quotes about how much time things will take, how many movers are needed, and what is necessary to get the job done. They helped unwrap and placed everything where it was meant to go to our new place.
Anne Nielsen
02/21/2021
Local Moving in
Smyrna, GA
I was searching online for a suitable company when I came across Zip Moving and Storage. Shortly after I gave them a call and had a pleasant conversation with one of their agents.
They were very detailed in explaining and making sure I understood everything which I appreciate. The agent gave me a quote, must say their prices are fair and affordable. I decided to go with the company. On the big day, movers arrived on time and I was amazed how fast they were able to get me into my new home, without seeming like they were rushing. Great team work. The entire process was easy and their customer service followed up on everything to make sure I was happy with their services.
Would highly recommend their services! Great team overall, they are amazing at what they do!
Kamelia Marchewka
02/19/2021
Local Moving in
Atlanta, GA
Zip Moving and Storage is fantastic. Fast, friendly, and realistic price and time estimates. Alex and his team showed up on time and were super quick! They wrapped everything carefully, and nothing was damaged in the process. I’d refer them and will use them again.
Zip Moving and Storage is the BEST!!!
Vincent Grafton
02/17/2021
Local Moving in
Rockville, MD
Alex and his crew were fabulous. They moved things quickly and efficiently from my storage unit and house to a new apartment. They were very communicative while loading and handled my belongings with care.
Matthew G.
01/31/2021
Local Moving in
Atlanta, GA
I am a little bit late in writing our review for Zip Moving And Storage, but we’ve been busy unpacking and getting set-up.
Anyway – they gave me a reasonable quote ($640 for a one-bedroom for a first floor to a second-floor a mile away.
– they responded over email when I had questions.
– On moving day, they were on time, even when I asked them to arrive earlier than normal. (7:45 am)
– the team of 2 was smart and kind and just very agreeable and easy to work with
– the move itself was painless and everything arrived in great condition
– in the end, it took much less time than we expected, and cost closer to $560 (including a 5% discount for paying the balance in cash – highly recommend this!).
Please tip these guys well. They deserve it. I’ll definitely be hiring them again.